Our commitment
DentalNPI aims to conform to WCAG 2.1 Level AA — the global standard for accessible web content — and to provide a usable experience for visitors with visual, hearing, motor, or cognitive disabilities.
Standards-conformance summary
- Semantic HTML. Every page uses semantic landmarks (
header,main,nav,footer,article) so assistive technology can navigate predictably. - Keyboard navigation. All interactive elements are reachable and operable with the keyboard. A skip-to-content link is provided at the top of every page.
- Visible focus. Focus rings are not removed; the site uses a 2-pixel brand-colored outline for
:focus-visible. - Color contrast. Body text and primary UI meet WCAG AA contrast ratios (4.5:1 normal text, 3:1 large text). See our color tokens.
- Form labels. Every input has an associated label, either visible or via
aria-label/sr-only. - Image alt text. Decorative SVGs use
aria-hidden="true"; informative images use meaningful alternative text. - Responsive design. Layouts reflow cleanly down to 320px viewport width. Text resizes up to 200% without breaking functionality.
- Reduced motion. Animations are subtle; we do not use auto-playing video, parallax, or aggressive transitions.
Known limitations
We are honest about gaps:
- Mapbox embeds on dentist profile pages. The interactive map widget is a third-party component whose accessibility we do not fully control. Address text and a Google Maps fallback link are always provided alongside the map.
- Long-form blog tables. Some comparison tables in blog articles are wide and may require horizontal scrolling on narrow screens. We are progressively converting wide tables to stacked card layouts.
- Live region announcements for asynchronous search results are not yet in place. This is on our roadmap.
Assistive technology testing
The site has been spot-checked with the following combinations:
- VoiceOver (macOS, iOS) with Safari
- NVDA with Firefox on Windows
- Keyboard-only navigation (no mouse) across all primary flows
We use axe-core in development for automated audits. Automated tools catch a fraction of accessibility issues — manual testing fills the rest of the gap.
How to report an issue
If you encounter content that is hard to use, mislabeled, missing alt text, or otherwise inaccessible, please email contact@dentalnpi.com with:
- The page URL
- Your browser, OS, and assistive technology
- What you tried to do and what happened
We treat accessibility bugs as functional bugs and aim to respond within five business days, with a fix or ETA.
Alternative formats
If you need information from this site in an alternative format (e.g., a plain-text version of a provider record), email us and we will provide it free of charge within ten business days.
Legal
We aim for substantial conformance with WCAG 2.1 AA, Section 508 of the U.S. Rehabilitation Act, and the EU Web Accessibility Directive (where applicable). Accessibility is a continuous effort and not a certified state — see Terms of Use for warranty disclaimers.